Turno vs ProTakip: Stop Bidding, Start Running Your Own Customers

Our team has built software for carpet-cleaning businesses for 22 years. Before smartphones existed, we put carpet-cleaning software on bank POS terminals so crews could take an order and print a receipt for the customer at the door. Today the same team ships one app, ProTakip, that runs the same way on Android, iPhone and the web. That history is the lens for this Turno vs ProTakip comparison. ProTakip is carpet cleaning software and cleaning business software: order, customer and payment tracking for carpet, rug and upholstery cleaning businesses, also used by dry cleaners and home and office cleaning teams.

Turno (formerly TurnoverBnB, turno.com) is a marketplace and scheduling tool that connects vacation-rental hosts with the cleaners who turn their units over between guests; hosts get a free tier, and cleaners pay a background check fee and platform fees, then bid for jobs.

The decisive difference is simple: on Turno you pay to compete for someone else's customers, job by job; on ProTakip you pay one flat fee of $20 a month, with unlimited users and no contract, to run customers who are yours. This comparison uses app store data, sampled user reviews and published pricing information as of September 2026. If you run a residential or rental cleaning team, our home cleaning software overview is a useful companion read.

Turno vs ProTakip at a glance

For a small carpet-cleaning team, ProTakip is the better buy: one flat fee of $20 a month for unlimited users, the same full app on Android, iPhone and web, and a pickup-to-delivery workflow built for rugs. The table shows where Turno differs, with every figure dated September 2026.

Swipe the table sideways to see both columns →

Try it free for 3 monthsNo card needed. Then $20 a month, unlimited users, no contract.

What Turno offers

Turno is a two-sided marketplace for short-term-rental turnovers: hosts post cleans timed around guest check-outs, cleaners bid on them, and payment moves through the platform. That rental-turnover niche for hosts is the one thing it is designed around; ProTakip is not a host tool and does not try to be.

What Turno really costs in 2026

Turno does not publish one simple price list for cleaners, so the real cost has to be pieced together. As published and reported in September 2026, hosts get a free tier, with paid tiers above it. The cleaners are the ones who pay to get in.

• Before your first job: a background check that reviewers consistently put at around $89 to $90 ($89.99 in one App Store review); one Google Play reviewer reports being charged $150. That money leaves your bank before you have won a single clean.
• On every job: commission-style platform fees. We could not verify the exact percentage, and Turno's host tier prices and contract terms were not verifiable either, so check Turno's own site before you budget.
• On your rate: jobs are priced by bid, so your effective rate is set by whoever bids lowest in your area. This is the cost that never shows up on an invoice.

A worked example makes the point. Take an owner with four field staff who wants more rental work. On Turno, the business pays the background check up front, gives up a platform fee on every job it wins, and then prices each clean against the cheapest bidder nearby. Revenue grows only as fast as bids are won, and every new job is a new negotiation. If no bids are accepted, as several reviewers below describe, the fee is simply gone.

The same five-person team on ProTakip pays one flat fee of $20 a month ($240 a year) for everyone, with unlimited users, no commission on any job, no contract and no setup fee. The first three months cost nothing and need no card. Your prices come from your own price list, and nobody inside the tool can undercut you.

Start your free three months from the ProTakip download page — no card, no contract.

What Turno users complain about in their reviews

Turno reviews are split. Of the 217 Google Play reviews we sampled, 104 were five stars and 68 were one star; the App Store sample looks similar, with 127 five-star and 53 one-star reviews out of 200. The unhappy reviewers are mostly cleaners, and they describe three recurring problems.

The first is pricing pressure. Reviewers describe the bidding as a race to the bottom, with hosts expecting large units cleaned for very little:

"they allow it to be a race to the bottom when it comes to pricing" — Google Play review, 2026

Even a four-star reviewer said "it seems like you have to lowball yourself, just to get bids." The second is paying up front without winning work. Several reviewers say they paid the background check fee, bid on many jobs and heard nothing back:

"paying $90 out of pocket for a background check just to receive no work is ridiculous" — Google Play review, 2026

Some add that the platform works best if you already bring your own clients, and one reviewer warns about being contacted by a fake profile asking for business documents, so be careful with anyone who asks you to move off the app. The third theme is the most requested missing feature:

"I really wish my cleaning schedule could sync with my Google calendar" — Google Play review, 2026

That reviewer uses more than one cleaning app and wants to avoid double-booking. ProTakip answers the same problem differently: one shared calendar for the whole team, so there is only one schedule to keep.

Why carpet cleaners choose ProTakip

Twenty-two years, carpet first. ProTakip is not a general job tool with a carpet page bolted on, and it is not a marketplace. It was built for carpet, rug and upholstery cleaners, and it is also used by dry cleaners and home and office cleaning companies. Every screen follows the real cycle: received, in wash, ready, out for delivery, delivered, paid.

Your customers, not a platform's. There is no bidding, no commission on your jobs and no background-check fee. Whether a customer came from a referral, your van signage, a repeat booking or a Turno job, once they are in ProTakip the history, notes, addresses and balances belong to you, and your data stays yours.

The same full app everywhere. Android, iPhone and the web run from one codebase and get the same version on the same day. There is no lite mobile edition. The app is available in 26 languages, which helps when not every staff member speaks English first.

• Caller ID on Android: before you answer, the caller's name, address, balance and open orders appear on screen, even with the app closed and no signal. The office PC gets the same through a switchboard integration or a USB caller-ID device. See Caller ID for cleaning businesses.
• Automatic WhatsApp and SMS at every order stage, for international customers too, with a tracking link so customers stop calling to ask. See customer notifications by SMS and WhatsApp.
• Photos at pickup record each item's condition and end damage disputes before they start.
• QR labels and Bluetooth receipts at the door, printed from the phone on a thermal printer, with each item's place in the order ("3 / 7").
• Automatic delivery route optimisation with maps, navigation and vehicle GPS tracking.
• Appointments, recurring jobs, quotes and price lists per item or per square metre, plus cash register, receivables, income and expense tracking and staff reports.

One flat fee, no contract, free migration, real people. Unlimited users on one flat monthly fee, no annual contract, and our team imports your customers and order history for free. Support is a live human in the in-app chat. Store ratings as of September 2026 are 5.0 on Google Play (37 reviews) and 4.98 on the App Store (46 ratings). Start free for three months, no card required.

Head-to-head: the five differences that decide it

ProTakip comes out ahead on each of the five points below for a small carpet-cleaning business; each one ends with what it means for your crew.

Paying to compete versus paying to run your business

On Turno the cleaner pays to join and then competes on price per job, and reviewers say that pushes rates down. On ProTakip you pay one flat monthly fee for the whole team and set your own prices through your price list. The practical consequence: your software cost does not rise with each job or each new staff member, and nobody undercuts you inside the tool.

Who owns the customer relationship

Reviewers note that Turno's rules restrict sharing contact details off the app, and some say the platform works best when you bring your own clients onto it. In ProTakip the customer database is your own, with Caller ID recognising regulars the moment they ring. A business built on customers you own is worth more, and it does not depend on a platform in the middle.

App quality you can see in the stores

As of September 2026, Turno is rated 3.4 on Google Play and 3.84 on the App Store. ProTakip is rated 5.0 on Google Play and 4.98 on the App Store. For a tool your crew opens dozens of times a day, the gap matters.

Answering the phone and keeping customers informed

Turno does not offer Caller ID. ProTakip shows who is calling on Android before you pick up, with balance and open orders, even without signal, and it sends automatic SMS and WhatsApp updates at every stage. The result is fewer "where is my rug?" calls and a more professional first word on every call.

Work beyond rental turnovers

Turno is designed around one scenario: cleaning a short-term rental between guests. ProTakip handles carpet and rug pickup and delivery, upholstery, dry cleaning and regular home and office cleaning, with square-metre pricing, item labels and delivery routes; see our carpet cleaning software page. Every service line you add runs in the same app at the same flat price.

Why ProTakip is the best Turno alternative for a small carpet-cleaning business

ProTakip is carpet cleaning software and cleaning business software for one-to-fifteen-person teams; this is why it is the best Turno alternative for that business.

A small cleaning business grows on repeat customers, not on bids. We built ProTakip for exactly that business: you already have customers, and the work is taking the calls, knowing who is calling on Android, keeping order history, notifying people by SMS or WhatsApp, printing labels, planning deliveries and seeing cash and receivables at the end of the day. ProTakip does all of it, on the phone in your pocket, for a 1–15 person team.

We charge one flat monthly fee, with unlimited users, no per-technician pricing, no contract and no commission on your jobs, so the tool gets cheaper per job the more you work. We move your data in for you, and a real person answers when you need help. And because Android, iPhone and web run the same app, the owner on an iPhone and a helper on an Android phone see exactly the same thing.

If you also take rental turnovers, keep ProTakip as the home for everything you own. For a wider look, read how to choose cleaning business software, compare ProTakip with ZenMaid, Maidily, Tidy or Launch27 and AutoMaid, or see all comparisons in one place.

A note from the founder. We built ProTakip for carpet-cleaning owners tired of paying for every new hire and fighting menus made for other trades. No sales pitch: use it free for three months with your whole team, no card needed. If it works for you, it is $20 a month. If it doesn't, you leave, and your data is yours.

Start free for three months, no card required: download ProTakip and run your next week of orders on it — the same full app on Android, iPhone and web, unlimited users, no contract.

Switching from Turno to ProTakip, or running both

If you are looking for a Turno alternative because of the bidding model, the move is easier than it sounds. Hosts you work with through Turno stay on Turno, and there is nothing to export from the marketplace. What you move into ProTakip is your own client list: the regulars, referrals and direct customers you may be tracking in a spreadsheet, a notebook or another app. Send it to us and we import your customers and order history for you, free of charge.

Because the first three months are free, you can keep taking Turno jobs for a couple of weeks while you run your direct customers in ProTakip, then drop the bidding when your own book is full. Jobs won on Turno can be entered in ProTakip by hand if you want all your income in one report; the two apps do not connect. Our guide to switching software and migrating your data walks through the steps.

Frequently asked questions

How much does Turno cost compared with ProTakip?

As reported in September 2026, Turno has a free tier for vacation-rental hosts with paid tiers above it, while cleaners pay platform fees and a one-time background check that reviewers put at roughly $89 to $90, paid before any job is won. ProTakip is one flat subscription of $20 a month ($240 a year) for the whole team: unlimited users, all features included, no contract, no commission on your jobs, and the first three months free with no card.

Is Turno or ProTakip better for a carpet or rug cleaning business?

ProTakip, clearly. First, it was built for carpet cleaning: our team has written software for carpet-cleaning businesses for 22 years, and the app runs the real pickup, wash, ready and delivery cycle with square-metre pricing, item photos, QR labels and delivery routes. Second, it runs your own customers at a flat price with unlimited users, instead of making you bid against other cleaners for each job.

Can I use Turno and ProTakip at the same time?

Yes. Many cleaners keep taking rental turnovers on Turno while they build a direct customer base in ProTakip: orders, appointments, SMS and WhatsApp notifications, Caller ID on Android, cash and reports. The two do not sync, so jobs won on Turno are entered in ProTakip by hand if you want all your income in one report. Over time, every repeat customer you move into ProTakip is one you no longer have to bid for.

Does ProTakip sync with Google Calendar like Turno users are asking for?

As of September 2026 ProTakip has no Google Calendar or Outlook sync. Instead it has its own appointments calendar, recurring jobs and pickup and delivery lists, shared live by the whole team on Android, iPhone and the web, so everyone works from the same schedule without copying jobs between apps. If your business needs it, tell us in the in-app chat: ProTakip is built around what its customers ask for, and the first three months are free while you find out.

How do I move my customer list into ProTakip?

Send your customer list and order history to the ProTakip team and we handle the import for free. Turno is a marketplace, so the hosts you work with there stay on Turno; what you bring over is your own client list, usually from a spreadsheet, a notebook or another cleaning app. The first three months are free, so you can run both side by side before you decide.

Turno is a trademark of its respective owner. ProTakip is not affiliated with or endorsed by Turno. Competitor pricing and ratings are as published on the vendor's website or app stores on 27 September 2026 and may change.