ProTakip's team has been building software for carpet-cleaning businesses for 22 years. Before smartphones existed, we put carpet-cleaning software on bank POS terminals so crews could take an order and print a receipt at the customer's door. Today the same team ships one app that runs identically on Android, iPhone and the web, used by carpet, rug and upholstery cleaners in Türkiye and internationally. ProTakip is carpet cleaning software and cleaning business software: order, customer and payment tracking for carpet, rug and upholstery cleaning businesses, also used by dry cleaners and home and office cleaning teams.
In Successware vs ProTakip, the other side is Successware: a business-management system for home-service contractors, above all HVAC and plumbing companies, with booking, dispatching and accounting in one platform, sold per user with the price given only on request.
The decisive difference: Successware charges for every user and does not publish the number before a demo; ProTakip is one flat fee of $20 a month for unlimited users, with no contract and the first three months free. ProTakip is built for carpet, upholstery and cleaning work, and this page is for owners in that trade who have been pointed at Successware. Data is as of September 2026, from Successware's website, industry pricing reports and the public store listings of the Successware Mobile app.
Successware vs ProTakip at a glance
For a small carpet-cleaning team, ProTakip is the better buy: one flat fee of $20 a month for unlimited users, the same full app on Android, iPhone and web, and a pickup-to-delivery workflow built for rugs. The table shows where Successware differs, with every figure dated September 2026.
Swipe the table sideways to see both columns →
| Criterion | Successware | ProTakip |
|---|---|---|
| Designed for | HVAC, plumbing and related trade contractors, per its website | 1–15 person carpet & rug, upholstery, dry-cleaning and home/office cleaning businesses — our trade for 22 years |
| Platforms (Android / iOS / web) | Office system plus the Successware Mobile app on Android and iOS | One full app on Android, iPhone and web — same version on the same day, no cut-down mobile version |
| Pricing model | Per-user subscription, price on request; reported at around $300+ per user per month, with one report of a $49/month single-user lease | $20 a month ($240 a year): flat monthly fee, unlimited users, every feature included |
| Free plan or trial | No free plan; demo only | First three months free, no credit card |
| Contract | Not verified | No annual contract, no setup fee — cancel any month |
| Google Play rating (Sept 2026) | 2.6 (25 reviews) | 5.0 (37 reviews) |
| App Store rating (Sept 2026) | 2.72 (58 ratings) | 4.98 (46 ratings) |
| Without signal | Not verified | Caller ID works fully offline; new orders queue and sync when signal returns |
| Caller ID | Not verified | On Android: name, balance and open orders before you answer, even with the app closed; office switchboard or USB caller-ID bridge (no caller card on iPhone) |
| SMS & WhatsApp notifications | CRM and marketing tools per its website; SMS and WhatsApp specifics not verified | Automatic SMS and WhatsApp at every order stage, plus a customer tracking link |
| Photos, labels & Bluetooth printing | Digital invoicing in the mobile app; labels and Bluetooth printing not verified | Photos at pickup, QR labels on every item, Bluetooth receipt printed at the door |
| Route planning / GPS | Dispatching and technician management; route optimisation not verified | Automatic delivery route optimisation, map view and navigation, vehicle GPS tracking |
| Card payment processing | Payments collected in the app, per reviewers; processor details not verified | Take cards on your own reader (Square, Stripe, Clover or similar), cash or bank transfer; each payment is recorded by method in the built-in cash register, with no processor taking a cut of every job |
| Accounting integration | Accounting built into the platform, per its website | Built-in cash register, receivables, income and expense reports, exported to PDF or Excel for your accountant |
| Support model | Not verified | Live human support in the app, AI assistant, remote screen-share |
Try it free for 3 monthsNo card needed. Then $20 a month, unlimited users, no contract.
What Successware offers
Successware is a business-management system for HVAC, plumbing, electrical and similar trade contractors. According to Successware's website (September 2026), it bundles booking, dispatching, accounting, field management, inventory, CRM and marketing tools and reporting, with a companion mobile app for technicians. Prices are given only after a demo.
What Successware really costs in 2026
You cannot see Successware's price until a sales call. Its website directs you to schedule a demo or call sales, and there is no free plan or self-serve trial. Industry reports put the cost at around $300 or more per user per month — at least $3,600 per user per year. One report also mentions a $49 per month lease for a single user, $588 a year. Neither figure is on the vendor's site; both are as reported in September 2026.
Per-user pricing means every person you add is another bill. Worked example: an owner with four field staff is five users. At the reported $300 per user per month, that is $1,500 a month, or $18,000 or more a year, before anything that might cost extra. What is included, and what is charged separately (office users, technicians, payment processing, implementation or training), is not verified, and neither is contract length. Ask for the term, notice period and data-export terms in writing before you sign.
The same five-person team on ProTakip pays one flat fee of $20 a month ($240 a year) — and so would a team of ten. Unlimited users, every feature included, no setup fee, no annual contract, and the first three months free with no card. Current pricing is on our website. For how other trade systems price, see ServiceTitan vs ProTakip and FieldEdge vs ProTakip.
Start your free three months from the ProTakip download page — no card, no contract.
Try ProTakip on your own jobs
Same app on Android, iPhone and the web. No contract, unlimited users, first three months free.
What Successware users complain about is mostly the mobile app
The Successware Mobile app is rated 2.6 on Google Play (25 reviews) and 2.72 on the App Store (58 ratings) as of September 2026. In our sample of 30 recent reviews, 16 were one-star, and missing features were the most common theme. Reviewers report that the app drains batteries, sometimes fails to open on newer phones, and loses form data.
"Extremely un-optimized application that completely tanks mobile batteries. Have had this on three separate phones and all die within the day." — Google Play review
Several reviewers describe downtime. One wrote that the system is down "at least once a month" and that collecting payment through the app is slow, which leaves customers waiting.
"System is always down. At least once a month. Customer is always waiting on me because of lag of app not working or down." — App Store review
Technicians want to see their full day's schedule, look back at job history for follow-up calls and log their own hours.
"The lack of availability to view my entire schedule for the day is very annoying." — Google Play review
In the Play reviews we sampled, the developer's reply rate was 0%.
Why carpet cleaners choose ProTakip
22 years in carpet cleaning, not trade software you have to bend. Our software has followed the carpet-cleaning workflow since the bank-POS days, and today's app is the third generation of that work. It follows the item, not the technician's truck: received, picked up, in the wash, ready, out for delivery, delivered, paid. Pickup, washing, ready and delivery lists sit on one "all operations" board, and prices are set per square metre or per item from your price list.
One full app on every device. Android, iPhone and a browser web panel run from one codebase, and every platform gets the same version on the same day. The phone app is the full product, not a field companion to an office system.
Built for the doorstep. Photograph each rug at pickup to record its condition, so a damage dispute ends with a picture. Print a QR label showing its position in the order (for example "3 / 7") and the customer's receipt on a Bluetooth thermal printer, straight from the phone.
- Caller ID on Android: before the phone rings, a card shows the customer's name, address, notes, balance and open orders by stage — with the app closed and no internet, because the customer list lives on the phone. In the office it comes through a USB caller-ID device or cloud switchboard pop-up. See our Caller ID guide.
- Automatic SMS and WhatsApp notifications at every stage, plus a tracking link; SMS works for international customers too.
- Automatic delivery route optimisation with map view, navigation and vehicle GPS tracking.
- New orders without signal are queued and synced when the connection returns.
- Unlimited users on one flat fee, no annual contract, and your data is yours.
- Free migration by our team, and live human support in the app with an AI assistant and remote screen-share.
As of September 2026 ProTakip is rated 5.0 on Google Play (37 reviews) and 4.98 on the App Store (46 ratings); every written review is five stars, and we reply to about 96% of Play reviews. Start free for three months — no card, no demo booking.
Head-to-head: the five differences that decide it
ProTakip comes out ahead on each of the five points below for a small carpet-cleaning business; each one ends with what it means for your crew.
Industry fit decides almost everything here
Successware is built for HVAC, plumbing, electrical and related trades; ProTakip is not aimed at those trades. A plumbing company needs parts inventory, service agreements and dispatch; a rug cleaner needs to know which of seven rugs from one house is in the wash, which are ready and when they go back. For carpet cleaning, ProTakip spares you working around screens never meant for you.
Per-user pricing versus a flat subscription
Successware is reported at around $300 or more per user per month. ProTakip charges one flat monthly price with unlimited users. With per-user pricing every new hire is a software decision; with ProTakip the bill stays the same as the team grows in spring and shrinks after the busy season.
The mobile experience shows in the ratings
Successware Mobile is rated 2.6 and 2.72, with reviewers reporting battery drain, downtime and no full daily schedule. ProTakip is rated 5.0 and 4.98, and the phone app is the full product, identical on Android and iPhone. An app your staff avoid means orders that never get recorded; an app they like means the day is on the board.
Migration and support are done for you
Successware is sold through a demo and its support model was not verified. With ProTakip our team imports your customers and orders free of charge, and live people answer in the app, with remote screen-share when needed. A small team gets running without an implementation project.
Contracts and trials set how much you risk
Successware offers a demo, no free plan and no self-serve trial, and its contract terms are not verified. ProTakip has no annual contract and no setup fee, and the first three months are free without a card. You try it with real customers before paying anything, and walk away without a notice period if it does not fit.
Why ProTakip is the best Successware alternative for a small carpet-cleaning business
ProTakip is carpet cleaning software and cleaning business software, and this is why it is the best Successware alternative for a small cleaning business. If you run a carpet and rug, upholstery, dry-cleaning or home cleaning business of up to about 15 people, ProTakip is the better buy, and the difference is large. We have built for your trade for 22 years: a workflow around items moving from pickup to delivery, photos at pickup, QR labels and receipts printed at the door, SMS and WhatsApp updates at every stage, Caller ID on Android that works without signal, and delivery route optimisation.
The money difference is just as clear. Instead of a reported $18,000 or more a year for five users, you pay one flat monthly fee for everyone, with no contract, and nothing at all for the first three months. When you need help, a person answers in the app. Accounting stays in your existing bookkeeping software, and everything else your day needs is in ProTakip. Our guide to choosing carpet cleaning software has a checklist, and our comparisons with Service Fusion and BuildOps show the same pattern — or see all comparisons.
A note from the founder. We built ProTakip for carpet-cleaning owners tired of paying for every new hire and fighting menus made for other trades. No sales pitch: use it free for three months with your whole team, no card needed. If it works for you, it is $20 a month. If it doesn't, you leave, and your data is yours.
Start free for three months, no card required: download ProTakip and run your next week of orders on it — the same full app on Android, iPhone and web, unlimited users, no contract.
Switching from Successware to ProTakip is handled by our team
If you are a cleaning business on Successware, our team imports your customers and job history for you, free of charge. Export your data, send it to us, and we bring it in and check it with you.
Run both systems side by side for two weeks while your team works real orders in ProTakip, then cancel Successware at the end of its notice period. Our guide to switching carpet cleaning software and migrating data covers the steps, and you can see how delivery scheduling and route planning works before you switch.
Frequently asked questions
How much does Successware cost in 2026?
Successware does not publish prices; its website asks you to book a demo. Industry reports put it at around $300 or more per user per month — $18,000 or more a year for five users — and one report mentions a $49 per month single-user lease. There is no free plan. ProTakip is one flat monthly fee for unlimited users, no contract, three months free.
Is Successware or ProTakip better for carpet and rug cleaning?
ProTakip. First, it has been built for that trade for 22 years, with a pickup, wash, ready and delivery workflow, QR item labels, Bluetooth receipts and automatic SMS and WhatsApp updates. Second, one flat fee covers unlimited users, while Successware is reported at $300 or more per user per month and is designed for HVAC and plumbing.
Can ProTakip replace Successware for an HVAC or plumbing company?
ProTakip is a carpet and upholstery cleaning program, not HVAC or plumbing software. For a carpet, rug, upholstery or cleaning business it covers the whole day from pickup to payment — orders, labels, customer messages, Caller ID on Android, routes, cash register and receivables — on one flat fee.
What do Successware reviews say about the mobile app?
As of September 2026, Successware Mobile is rated 2.6 on Google Play (25 reviews) and 2.72 on the App Store (58 ratings). Reviewers report battery drain, downtime, lost form data and missing views such as a full daily schedule, and the developer did not reply to sampled Play reviews. ProTakip holds 5.0 and 4.98.
How do I move my data from Successware to ProTakip?
Our team migrates your customer lists and orders free of charge. Export your data from Successware after checking your contract's notice and export terms. With three months free and no credit card, you can run both systems side by side until your team is ready to switch fully.
Successware is a trademark of its respective owner. ProTakip is not affiliated with or endorsed by Successware. Competitor pricing and ratings are as published on the vendor's website or app stores on 27 September 2026 and may change.